Frequent Questions
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Are messages sent automatically?
No, Apple’s restrictions prevent us from automatically sending your scheduled messages. Our intuitive solution takes advantage of push notifications as a workaround.
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What happens to my message after it’s scheduled?
Once scheduled, your message is added to the scheduling queue. When it’s time, Moxy will send you a notification with the message attached. Simply tap to send.
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Can I make changes to a message after it’s scheduled?
Yes, scheduled messages can be edited at any time before being sent.
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Do I have to allow access to my contacts?
Moxy only accesses contacts to retrieve contact info. However it’s mot required - you can enter contact info manually.
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Am I able to send photos and videos?
Moxy allows you to attach images to your message, but not videos. We plan to expand our attachment options soon.
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Can I setup reoccurring messages?
Reoccurring messages is under development but is not available yet. We’re working to polish the experience.
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Can I schedule mass texts?
We currently support group messages, but not mass texts sent to recipients separately.
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How can I manage / cancel my subscription?
Visit Manage Subscription on our Settings page to manage your subscription via the App Store.
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My message status is Late. What does that mean?
Mesages that aren’t sent out on time will reflect a Late status. They will remain at the top of your queue until sent, rescheduled, or archived.
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What are archived messages?
Messages that are sent or deleted are stored in your archive. They can edited or rescheduled at anytime until permanently deleted.
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How can I request a refund?
You can request a refund via Apple by visiting this link